DB Consulting Group, Inc. (DB) PACE team members John Berger and Charles Maynard are part of the Glenn Research Center Badge Support Team that will receive a NASA Group Achievement Honor Award.
The Badge Support Team is responsible for managing and maintaining all information technology systems supporting the products and services in the issuance of NASA Personnel Identity Verification credentials. In 2011, the team processed and issued more than 33,000 credentials for customers, including civil servant, new or reissued contract employee, and academic visitor credentials, as well as visitor and temporary badges. The team also significantly revised badge processes, resulting in procedural efficiencies, cost savings, and enhanced customer satisfaction. The team has received numerous unsolicited customer appreciation e-mails, letters, and commendations for their professionalism and efficient and responsive manner.
The Badge Support Team will be honored during the NASA Agency Honor and Center Awards August 9, 2012 in the GRC Hangar (Building 4) with reception and seating beginning at 8 a.m.